{"id":2508,"date":"2026-07-21T10:46:55","date_gmt":"2026-07-21T08:46:55","guid":{"rendered":"https:\/\/dently.sk\/zasady-ochrany-osobnych-udajov\/"},"modified":"2026-07-21T11:04:30","modified_gmt":"2026-07-21T09:04:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dently.sk\/en\/privacy-policy\/","title":{"rendered":"Z\u00e1sady ochrany osobn\u00fdch \u00fadajov"},"content":{"rendered":"\t\t
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PRIVACY POLICY<\/span><\/h1>

These principles provide information on how\u00a0<\/span>Dently Bab\u010dan sro<\/span><\/strong>\u00a0and\u00a0<\/span>Dently Alexejenko sro<\/span><\/strong>\u00a0(hereinafter referred to as the “Operators” or “we”) process the personal data of patients and visitors to the website\u00a0<\/span>www.dently.sk<\/span><\/strong>\u00a0and the clinic premises, in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council (GDPR) and Act No. 18\/2018 Coll. on the Protection of Personal Data.<\/span><\/p>

1. Who is the controller of your personal data?<\/span><\/h2>

Your personal data is processed by the following companies as\u00a0<\/span>joint controllers<\/span><\/strong>\u00a0, depending on which doctor\/company the patient is registered with or treated by:<\/span><\/p>

  • DENTLY Bab\u010dan sro<\/span><\/strong>
    Registered office: T\u00f3v\u00e1rensk\u00e1 14, 811 09 Bratislava<\/span>
    Company ID: 35 886 536<\/span>
    Entry: Commercial Register of the Municipal Court Bratislava III, section: Ltd., file No. 31790\/B<\/span><\/li>
  • DENTLY Alexejenko sro<\/span><\/strong>
    Registered office: T\u00f3v\u00e1rensk\u00e1 14, 811 09 Bratislava<\/span>
    Company ID: 36 711 136<\/span>
    Entry: Commercial Register of the Municipal Court Bratislava III, section: Ltd., file No. 43594\/B<\/span><\/li><\/ul>

    Common contact email:<\/span><\/strong>\u00a0dently@dently.sk<\/span><\/p>

    2. What personal data do we process, for what purpose and on what legal basis?<\/span><\/h2>

    A. Providing healthcare (Main purpose)<\/span><\/h3>
    • Scope of data:<\/span><\/strong>\u00a0Name, surname, title, personal identification number, date of birth, permanent\/temporary residence address, health data (medical history, dental records, X-ray images from Cliniview and Ondemand programs, 3D scans from 3shape and Cerec devices), health insurance company.<\/span><\/li>
    • Legal basis:<\/span><\/strong>\u00a0Fulfillment of the legal obligation of the controller (in particular under Act No. 576\/2004 Coll. on healthcare,\u00a0<\/span>Act No. 153\/2013 Coll. on the national health information system and Act No. 581\/2004 Coll. on health insurance companies<\/span><\/strong>\u00a0) in conjunction with Art. 9 (2) (h) GDPR.\u00a0<\/span>The patient’s consent is not required for this purpose.<\/span><\/strong><\/li>
    • Retention period:<\/span><\/strong>\u00a0According to Act No. 576\/2004 Coll., medical documentation is kept for 20 years from the last provision of health care to the patient.<\/span><\/li><\/ul>

      B. Appointment management and patient contact (Phone calls and SMS)<\/span><\/h3>
      • Data scope:<\/span><\/strong>\u00a0Name, surname, phone number.<\/span><\/li>
      • Purpose:<\/span><\/strong>\u00a0Telephone reminders of treatment appointments, checking availability and sending replacement SMS messages in case the patient is unreachable.<\/span><\/li>
      • Legal basis:<\/span><\/strong>\u00a0Legitimate interest of the controller (Article 6(1)(f) GDPR) in the efficient planning of medical appointments and ensuring the smooth running of the clinic.<\/span><\/li>
      • Retention period:<\/span><\/strong>\u00a0For the duration of the provision of healthcare (active patient card).<\/span><\/li><\/ul>

        C. Monitoring of premises by camera system (CCTV)<\/span><\/h3>
        • Data scope:<\/span><\/strong>\u00a0Visual image recording of individuals moving in the monitored area.<\/span><\/li>
        • Purpose and location:<\/span><\/strong>\u00a0Protection of clinic property, safety of staff and patients. Cameras are located at the reception (2 cameras) and in two corridors leading to the outpatient departments (2 cameras). The areas are visibly marked with pictograms.<\/span><\/li>
        • Legal basis:<\/span><\/strong>\u00a0Legitimate interest of the controller (Article 6(1)(f) GDPR) in the protection of property and health.<\/span><\/li>
        • Retention period:\u00a0<\/span><\/strong>7 days<\/span><\/strong>\u00a0from the date of creation of the record (after this period, the record is automatically overwritten with a new record if there has been no security incident).<\/span><\/li><\/ul>

          D. Website visit and online advertising (Google Ads)<\/span><\/h3>
          • Scope of data:<\/span><\/strong>\u00a0Network identifiers (IP address, cookies, browser data). We do not operate a contact form, newsletter or booking system on our website.<\/span><\/li>
          • Purpose:<\/span><\/strong>\u00a0Proper functioning of the website www.dently.sk and evaluating the success of paid advertising in the Google search engine.<\/span><\/li>
          • Legal basis:<\/span><\/strong>\u00a0Legitimate interest (for essential cookies) and Consent of the data subject (granted via the cookies bar on the website).<\/span><\/li><\/ul>

            3. Who has access to your personal data? (Recipients and Processors)<\/span><\/h2>

            Patients’ personal data is strictly protected by medical confidentiality, however, to ensure the operation of the clinic, we make it available to verified partners to the extent necessary:<\/span><\/p>

            • Healthcare Software Supplier:<\/span><\/strong>\u00a0Provider of the\u00a0<\/span>SOS Healthcare Software<\/span><\/em>\u00a0system (support, maintenance and data storage).<\/span><\/li>
            • X-ray and scanning technology suppliers:<\/span><\/strong>\u00a0Service partners for\u00a0<\/span>Cliniview, Ondemand, 3shape<\/span><\/em>\u00a0and\u00a0<\/span>Cerec<\/span><\/em>\u00a0systems (in the case of technical service and IT management with PC access).<\/span><\/li>
            • External dental lab technicians:<\/span><\/strong>\u00a0Access to photo documentation and dental scans via a secure shared drive solely for the purpose of manufacturing dental restorations and prostheses.<\/span><\/li>
            • External IT and security company:<\/span><\/strong>\u00a0Manages the technical connection of the camera system and remote technical support for the management PC (access is strictly limited to technical maintenance based on the instructions of the executives).<\/span><\/li>
            • External accounting firm:<\/span><\/strong>\u00a0Processing accounting documents and invoicing.<\/span><\/li>
            • Institutions: Health insurance companies:<\/span><\/strong>\u00a0Provision of personal data and reporting of medical services (benefits) for the purpose of reimbursement of provided health care in accordance with the law.<\/span><\/li>
            • National Center for Health Information (NCZI):<\/span><\/strong>\u00a0Mandatory sending of health records and examination data to the national eHealth system (patient’s electronic health record) in accordance with the current legislation of the Slovak Republic.<\/span><\/li><\/ul>

              4. Rights of data subjects (patients)<\/span><\/h2>

              As a data subject, you have the following rights under the GDPR, which you can exercise by sending a request to dently@dently.sk:<\/span><\/p>

              1. Right to access data:<\/span><\/strong>\u00a0You have the right to know what data we process about you and to request an extract from your health records (under the terms of the Health Care Act).<\/span><\/li>
              2. Right to rectification:<\/span><\/strong>\u00a0The right to request the correction of incorrect or incomplete data.<\/span><\/li>
              3. Right to erasure (Right to be forgotten):<\/span><\/strong>\u00a0You can request the deletion of data (e.g. camera footage or marketing cookies).\u00a0<\/span>Note: The right to erasure does not apply to medical records, which we are required to keep for 20 years by law.<\/span><\/em><\/li>
              4. Right to restriction of processing:<\/span><\/strong>\u00a0If you object to the accuracy of the data, we may restrict its processing until the situation is verified.<\/span><\/li>
              5. Right to object:<\/span><\/strong>\u00a0You have the right to object to the processing of your data based on legitimate interest (e.g. the length of storage of camera footage or SMS reminders).<\/span><\/li>
              6. Right to file a complaint:<\/span><\/strong>\u00a0If you believe that we are processing your data unlawfully, you can file a complaint with the supervisory authority:\u00a0<\/span>Office for Personal Data Protection of the Slovak Republic<\/span><\/strong>\u00a0, Hrani\u010dn\u00e1 12, 820 07 Bratislava 27 (statny.dozor@pdp.gov.sk).<\/span><\/li><\/ol><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                PRIVACY POLICY These principles provide information on how\u00a0Dently Bab\u010dan sro\u00a0and\u00a0Dently Alexejenko sro\u00a0(hereinafter referred to as the “Operators” or “we”) process the personal data of patients and visitors to the website\u00a0www.dently.sk\u00a0and the clinic premises, in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council (GDPR) and Act No. 18\/2018 Coll. on the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nZ\u00e1sady ochrany osobn\u00fdch \u00fadajov - Dently - Zubn\u00e1 klinika<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dently.sk\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady ochrany osobn\u00fdch \u00fadajov - 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